Any issues else's FitBit charge 6 just failed all of sudden?

[Conwurm]

It no longer wakes up with moving my wrist

Sleep accuracy is just **ahem**ing wrong 

Steps are completely off

Stopped linking with 3rd party apps

Several resets and still no luck.

This watch is honestly one of the worst punches I've ever made. It's so unreliable 

Moderator edit: word choice

[DavidFitbit · Accepted solution]

Hi @Conwurm Thanks for stopping by, I hope you're doing well.

I'm glad to help you with the issues you are experiencing with your Charge 6. Thanks for the troubleshooting steps you have already performed.

For the issue about screen wake, i recommend that you refer to our help article How do I navigate my Fitbit device? below the section "Charge 6" > settings app.

For the sleep accuracy, you may need to take a look at our help article How do I track my sleep with my Fitbit device? below the section "My sleep duration or the time I fell asleep seems inaccurate".

For the accuracy about steps, check How accurate are Fitbit devices? below the section "What can I do if my step count seems inaccurate?"

For the issue with third party apps, check our help article How do I connect Fitbit with another app? below the section "How do I troubleshoot apps connected to Fitbit?"