Anybody NOT have issues with the Charge 6?

[g12erald]

I ordered a Charge 6 despite reading that people have an issue with it crashing and requiring hard resets, etc. Well, it also happened to me. After it happened multiple times the first week, I’m getting a replacement and returning the defective one.

Is anybody actually happy with the 6??? (I have heart issues and want the ECG without too many bells and whistles, which is why I keep going with these).

I’m just about done with Fitbit after almost ten years. Most recently, my Charge 5 suddenly died for good, so I went back to use my original Versa which was totally normal for two days then also suddenly died.

[Horsewoman2]

Thanks. I have done all of the things you have suggested. 🙂 Multiple
times. I have had medical issues and I would like to monitor my sleep
stats, myO2, etc. but seldom get anything bur resting HR and BPM.

[PenelopeR]

I never have a problem with the sleep log, the stats are there every day.  Whether they're correct is an unknown as there's no way for me to tell.

.Occasionally the Sp02 figure is late arriving but it always turns up before the end of the day. 

Heart rate variability is always available and those are the three most important things to me in addition to keeping up my 10,000 steps a day.

Penny

[Horsewoman2]

These are the important stats to me , as well. I pretty much only get heart
rate and resting HR and nothing else. 😕

[PenelopeR]

Have you tried troubleshooting the app?  https://support.google.com/android/answer/2668665. It might possibly help.

Penny 

[Jjelmer]

Did you get a good reply? I have 4 and had 2 charge 6. I loved the 6 but they both crashed and I’m back to my 4. Any news about a new updated reliable model? Thanks 

[Horsewoman2]

I have not gotten any answers that solve the issues. Good answers, yes , but fixes didn't work. NOTE: Night before last, I had the first full set of results since I bought it in July. Resting HR (which I usually get), oxygen saturation,Heart rate variability, skin  temperature, breathing rate, sleep duration, and sleep score.  Sorry, haven't heard anything about any updates.

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Penny-

Yes, several times and several days. No luck. Thanks.

NOTE: Night before last, I had the first full set of results since I bought it in July. Resting HR (which I usually get), oxygen saturation,Heart rate variability, skin temperature, breathing rate, sleep duration, and sleep score.

[Legolady]

The replacement is holding up but in order for it to synch with the app I
have to force a stop and restart regularly.

[PenelopeR]

The only time I've had problems synching is when I forget to turn off Bluetooth on any other nearby devices.  My C6 will cosy up to any Bluetooth device other than the one I want.  Other than that and an occasional delay in loading oxygen saturation stats, I've still had no problems. 

Penny 

[Chichi1986]

I don't know about you but since getting this charge 6, I have a lot of anxiety and panic problems. I've even written to ambulances and doctors offices and gyms testing out my heart rate compared to this + always puts up my heart rate like by 20 more beats per minute. Not impressed with this at all

[Horsewoman2]

I finally talked to a knowledgeable support person. She understood the
issues I was having and authorized a replacement. None of the "in that
case, the software is being fixed". Will keep this updated as I see how the
new one works.

[LeslieFok]

I have a Charge 6 and had zero problem.  I bought my wife one and it had some problems.  It kept disconnecting.  I was about to send it back. But after resetting and updating a couple of times, it seems to be stable now.  So yeah, I'm very happy with my Charges.  The battery is holding.  I charge it only once a few days.  Something that you can't do with smartwatches. 

[Grannymom]

If your Charge 6 or other health sensing device seems inaccurate, use an oximeter to double check your pulse. That was advice I got from medical personnel. If it matches within 10 beats okay. If more than 10 beats off, use the oximeter reading and IGNOR your wrist unit reading. Document these events and then call write or email for a replacement unit as it is obviously at fault. These are NOT medical devices and should not be taken seriously enough to cause you anxiety.
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I’m happy with my charge 6 even tho it does throw temper tantrums every once in awhile. Recently I spent 3 days trying to Sync it before finally righting itself and syncing. I was determined to not go thru all the trouble of disconnecting and reconnecting and losing info etc. As a “just in case” help, my PCP, who wears a FitBit, does copy my Wellness Report into my file. My cardiologist, who does not wear or use anything like a Fitbit, wants NO PART of it. Both Drs work out of same office. Lol.

Sent from my G iPhone

[Jjelmer]

I used 2 charge 6 because I loved my charge 4 and initially loved my charge 6 due to better features but they both crashed and Fitbit customer service took care of me and in the end refunded me. I am currently wearing my 5 year old charge 4, hoping that Fitbit comes out with a new version 


Sent from Yahoo Mail for iPhone

[kehmmie]

Gave up on FB Charge 6 ...two just failed  with in 1yr.  Considering going to Apple after 10+ years w miserable FBit reliability.

[Grannymom]

I have come to the conclusion I must not fully utilize my Fitbit because there are times users have problems with functions I wasn’t even aware existed. I did have to replace my Charge 6, the button just quit working and no amount of anything got it to respond and I couldn’t turn it on
It does everything I need it to do and I’m happy with it. Some of the things I’ve seen references to by Tech Support is take it off & give it a break once in awhile, I take mine off when I wash my hands and put it in my pocket so it’s right there to put back on when my wrist is totally dry. I use my damp paper towel to wipe off the inside of the band and the Charge itself. It doesn’t like creams, lotions, body sprays etc so nothing goes on that arm or wrist or hand, ever. Take no chances. No powders, dust, dirt or sand etc. If you have naturally oily skin you need to wipe your wrist more often and the FitBit also.

Sent from my G iPhone

[LeslieFok]

I never use the button, actually.  Double tap works.  I take it off when I have to recharge (obviously) and when I take showers.  I have had some early issues but it all seem to have worked out.  I'm still happy with the Charge6 because I don't need to charge it every night like other smart watches.  I don't know how they have sleep tracking when the charge doesn't even last a full 24hours. 

Have you tried restarting using the cable?  There is button on the original charging cable that you have to press 5 times to reboot the Fitbit.  

[Horsewoman2]

Glad to hear it's not just me. Sad, Fitbit was my favorite.

[Grannymom]

The battery should last days not hrs on your Fitbit 6. We only chg ours 5-7 days

Sent from my G iPhone

[Cyclo]

Since getting theCharge 6  earlier this year, I have had it replaced twice. First one started suffering rapidly battery discharges then the dreaded white screen. The replacement went through the watch equivalent of a nervous breakdown with a non stop parade of weird malfunctions. I have had the second replacement for 4 months...all fine until today.. rapid discharge and blank screen. Haven't been able to revive it so far. I have been using fitbit since 2012, and the main issue before was poor strap quality. The Charge 6 for me ticks the function and form boxes, but the quality is woeful.

[Smitty2002]

I have had so many issues with the charge 6 I am on my fourth one and it
just took a dump. I am done with Fitbit I'm going to go with a cheap
tracker just to track my steps. The last one started having problems with
battery drain after about 8 months. Now it is completely unresponsive and
they told me the battery is dead.