07-28-2024 09:07
07-28-2024 09:07
I was walking and my App stopped tracking. I tried to restart while on the walk and it wouldn’t start. When I was done I tried to add the walk manually and it wouldn’t do it. Thanks for your feedback.
07-29-2024 16:11 - edited 07-29-2024 16:12
07-29-2024 16:11 - edited 07-29-2024 16:12
Hello @JudyYoung
Please let us know how you tried to manually add your walk and what you saw when you tried this.
Rieko | N California USA MBG PE
07-29-2024 16:19
07-29-2024 16:19
Hello,
I tried to add it with the plus sign at the bottom. Manually add activity and nothing happened. I tried it several times. I then went to add walk again and it didn’t work. Tried to restart the App but it still wouldn’t work. Then this morning tried to add my walk and it worked. I just tried to manually add an activity and it worked.
This new App has a mind of its own. All is working now.
07-30-2024 11:45
07-30-2024 11:45
Hello @JudyYoung
Thank you for letting us know that you're able to manually add your walks now.
I'm not sure why it wasn't working before. It's so perplexing when we see these "1-off" incidents that seemly resolve on their own.
Rieko | N California USA MBG PE
07-30-2024 12:23
07-30-2024 12:23
Thank you, good to know it’s a one off.