Can't install clock face in my new charge 6

[Antisage]

When trying to install a new clock face, I get a "try again" error on my watch, and it enters an infinite loop of trying again and again endlessly and showing "try again". To stop it I have to remove the watch from the app.

I try resetting everything, clock, app, phone. Nothing works. Tried different clock faces. Nada.

My watch is currently faceless...

[RiekoC]

Hello @Antisage 

This is not normal behavior.

Since it looks like you've tried the recommended troubleshooting, the next step would be to contact Support (<-- click link). Complete the prompts until you get the option to chat or call. It might be better to call and speak with a support agent.

[Rich_Laue]

Next time, try restarting the Charge 6.