My husband just got a new Charge 6 but we cannot get it set up because every time we try to migrate his account to Google, we get a screen that says he needs to "Add personal info to your Google Account" Then it says: Before you can move Fitbit to this Google Account, make sure your Google Account includes your full name and date of birth. I click on Manage your Google Account and when I get there, it shows he has all of the information that is required. (Name & DOB) This is a dead end. There is no way to move on to Step 2 so we can migrate his account. I am going in circles. The only thing I can do is close the Google window and come back to where I started at the "Add personal info" screen. I cannot set up his Charge 6 without migrating his account. He is about ready to send the Charge 6 back and get another brand of fitness tracker. Please help!
