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Can't set up my brand new Charge 6

‎04-16-2025 18:59 - last edited on ‎04-16-2025 19:15 by Fitbit Moderator

‎04-16-2025 18:59 - last edited on ‎04-16-2025 19:15 by Fitbit Moderator

new purchased Charge 6 cannot pair with phone

Best Answer
1 REPLY 1

‎04-16-2025 19:15

‎04-16-2025 19:15

Hello there @hklim09, welcome to the Fitbit Community! 

Thanks for taking the time to share this with us, let me help you get your device ready to go. 

First, make sure that the mobile phone/tablet you want to use it with is compatible with the Fitbit app. Android 10 or higher and iOS 16.4 or higher, for proper installation. If there isn't a problem with the app, let's move on to the next step, Set up your brand new Charge 6. Click here to get every step needed to do so. 

Best Answer