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Cannot access Gallery to customize Charge 6

ANSWERED

‎11-24-2023 06:20 - last edited on ‎12-24-2023 10:03 by Fitbit Moderator

‎11-24-2023 06:20 - last edited on ‎12-24-2023 10:03 by Fitbit Moderator

I bought a charge 6 this week. Everything seems to work more or less ok.

I now want to switch to a different clockface. When I open the gallery I get a message that I am not currently connected to the internet. My phone connected to the internet and do not understand what is wrong and what I need to do to correct.

 

Moderator Edit: Clarified subject

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20 REPLIES 20

‎12-28-2024 08:51 - edited ‎12-28-2024 08:53

In response to Rboss

‎12-28-2024 08:51 - edited ‎12-28-2024 08:53

@Rboss It's nice to see you again.

You're welcome, and thanks for keeping me posted. I'm happy the Fitbit app is working well and I'm sure your post will help other members with similar issues.

In case you have some spare time, check our our Health & Wellness board where you’ll find great tips and encouragement from other members.

Merry Christmas and a blessed New Year to you!

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