Cannot download ECG from Charge 6 - not a premium user

[Arnied]

I have had the Charge 6 for a couple of months and do not have the premium membership.  I've used the watch a few times forr the ECG capability.  About 4 weeks ago I was able to download two ECG reports in pdf format.  Today I tried downloading another report, but do not see a way to do it.  I deleted the app from my iPhone and downloaded the latest version but the download feature is still not available.

[RiekoC · Accepted solution]

Hello @Arnied 

You don't need Premium subscription to download the ECG PDF file.

Just to confirm, you're going to the You tab in the Fitbit app for your ECG readings.

Do you see ECG under Health Assessments on the You page? What happens when you tap the ECG tile? Do you see your ECG history? 

[Arnied]

Got it. I was looking right past it. Thanks.

[RiekoC]

Hello @Arnied 

Thanks for letting us know that you found your ECG reports. Were you able to download them okay? 

[Arnied]

Yes, thanks again