01-01-2024 16:03
01-01-2024 16:03
I'm currently running Android OS 8.0 and can't upgrade my phone. I got a new Charge 6, but every time I go to set it up it tells me I need to migrate to google and I can either hit 'not now' and it closes out, or agree. When I agree, the app crashes. I tried uninstall/reinstall to no avail. It also looks like Fitbit removed most of the function of the web browser login so I can't do it there. Am i doomed to return this item and look at competitors?
01-02-2024 17:17
01-02-2024 17:17
Hello @thsismyboomstic
According to the Fitbit Supported Devices page (<-- click link), Fitbit devices require Android OS 9 or higher. This is probably why you're having issues with the setup since your phone doesn't meet the Android OS requirements.
Rieko | N California USA MBG PE
03-30-2024 12:33
03-30-2024 12:33
Just need to run an older Fitbit version ✔