10-09-2025 11:29
10-09-2025 11:29
It has been 7 months since a moderator claimed that the issue of toxic and shaming notifications had been escalated. NOTHING HAS BEEN DONE. PLEASE can someone explain why the hell fitbit is deliberately choosing to ignore their customers on this plea. We hate it, even those of us who are consistently active. For God's sake fitbit, get your act together and stop acting like a piece of garbage company. This has been a complaint from your customers for at least 2 years. FIX IT. I am seriously considering swapping my charge 6 for another product because fitbit is now pissing me off daily and several times a day. Imagine having 100s of customers complaining about this consistently and choosing to ignore them because you're that far up your arse. FIX IT.
Best Answer10-09-2025 11:45
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10-09-2025 11:45
@Nlpo The best way to give feedback about this issue is in the Fitbit app. Please tap on your profile picture, then Send feedback. There are many users who don't use this feature, but can't stop these messages (unless you go through the steps to delete your Cardio load data every week so it starts recalibrating). But some of us that use it get inconsistent and annoying messages.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.