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Charge 5 activities won’t sync to strava

‎04-05-2025 02:29 - last edited on ‎04-05-2025 18:30 by Fitbit Moderator

‎04-05-2025 02:29 - last edited on ‎04-05-2025 18:30 by Fitbit Moderator

For some reason my Fitbit app won’t transfer the activities to the strava app. 
I’ve revoked permissions, uninstalled and reinstalled apps and the activities are using GPS with the maps viewable on my Fitbit app.

is there anything else I can do to reconnect my activities? 
Thanks 

 

Moderator edit: clarified subject.

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‎04-05-2025 18:29

‎04-05-2025 18:29

Hi @LimeyCanadian. Welcome to the community forums.

Thank you for sharing the inquiry regarding this difficulty between Strava and your Charge 6. 

Please confirm that you have followed the steps listed in this help article: How do I connect Fitbit with another app?

If you already tried all the reccomendations listed in the article, please contact Strava for further assistance. 

Best Answer