02-11-2024 16:45
02-11-2024 16:45
My charge 5's latch broke just out of warranty. I coughed up for the new charge 6 but annoyingly my metal mesh band doesn't seem to want to stay firmly attached. I've thoroughly cleaned the band and both sides of the mesh band are able to firmly connect to the remaining latch on the 5. The marketing for this device says that the charge 5 band should work with the 6 but this either isn't the case or my 6 is defective. The bands that came with the 6 are able to firmly connect so I suspect there was a backwards incompatible change.
02-11-2024 17:14
02-11-2024 17:14
Hi @Siliconcow the bands should work, but where did you get the metal mesh band? If it's not an authentic Fitbit band, that could be the problem.
07-29-2024 16:35
07-29-2024 16:35
My cheap off brand bands ( several different brands ) fit my charge 5 just fine. As detailed by previous writer they won’t stay latched on my new charge 6. That tells me the latch on the 6 is the problem.