Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 6 - 4 digit pin

ANSWERED

I have just added a credit card to my google wallet so I can use fitbit 6 to make contactless payments. Now its asking me to enter my  4 digit pin. I dont remember setting up a 4 digit pin, but if I did I dont remember what it was. You cant change the pin unless you know what it was. Is there anyway of recovering this pin?

Moderator edit:  updated subject for clarity

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

@clayton104 , A warm welcome to the Community! Thank  you for your message and information.

Please do NOT remove the Charge 6 from the account/Fitbit app, under any circumstance besides recommended by Support or any moderator. 

If you haven't done so please try the steps here: How do I reset or change the PIN code on my Fitbit device?

What you could do, if the tracker is still paired to your account, is to input the pin 10 times wrong and then unlock the tracker with your phone. 
Instructions can be found here: How do I unlock my Fitbit device with my phone?

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

View best answer in original post

Best Answer
1 REPLY 1

@clayton104 , A warm welcome to the Community! Thank  you for your message and information.

Please do NOT remove the Charge 6 from the account/Fitbit app, under any circumstance besides recommended by Support or any moderator. 

If you haven't done so please try the steps here: How do I reset or change the PIN code on my Fitbit device?

What you could do, if the tracker is still paired to your account, is to input the pin 10 times wrong and then unlock the tracker with your phone. 
Instructions can be found here: How do I unlock my Fitbit device with my phone?

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

Best Answer