11-03-2024
03:58
- last edited on
11-09-2024
06:08
by
FatimaFitbit
11-03-2024
03:58
- last edited on
11-09-2024
06:08
by
FatimaFitbit
My Fitbit Charge 6 Drains battery like crazy, less than 5 minutes off of the charger and it goes from 100 to 0.
I read online that i can take it into the ocean, and wash it off when i get back to land, so I did that twice. I believe that something might have gone wrong when I did it the second time, because ever since then the battery just doesnt stay on for longer than 5 mins.
I've tried rebooting it, restarting it and done whatever i could with the app. Is there a way to fix this?
Moderator Edit: Clarified subject
11-04-2024 13:46
11-05-2024 06:20
11-05-2024 06:20
Thanks a ton Rieko!
11-05-2024 11:10
11-05-2024 11:10
You're welcome @Avyai .
Although it shouldn't be this way, you will need to be your own advocate with Support. Keep following up with them until you get satisfactory resolution. Also, make sure that you keep track of your original case number.
Rieko | N California USA MBG PE