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Charge 6 - Battery short life

‎01-17-2025 19:37 - last edited on ‎01-18-2025 04:55 by Fitbit Moderator

‎01-17-2025 19:37 - last edited on ‎01-18-2025 04:55 by Fitbit Moderator

My fitbit 6 is not working like it should. I literally have to charge it ever other day. That is not right. I would like a new one. I shouldn't have to charge it every other day. Very disappointing 😞 

Moderator Edit: Clarified subject

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1 REPLY 1

‎01-17-2025 20:35

‎01-17-2025 20:35

you'll need to contact customer support by going to this page - click to go there - and filling out the required fields. As you progress, you will go from page to page, adding any required information. Ultimately you will arrive at the place where you can decide to receive or to make a call directly to support. It's the way you'll get things going.

Stepping in the U.S.A. since September 2013. Android 14

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