11-16-2023
15:30
- last edited on
11-17-2023
05:57
by
AndreaFitbit
11-16-2023
15:30
- last edited on
11-17-2023
05:57
by
AndreaFitbit
Last time I'll order at announcement. Had my newly released Charge 6 about a month and now it's $60 off.
Moderator edit: format.
Answered! Go to the Best Answer.
11-16-2023 17:14
11-16-2023 17:14
@Frankhamilif you got your Charge 6 directly from Fitbit, they have a 45 day return window. You could return it and then purchase one at the sales price.
11-16-2023 17:14
11-16-2023 17:14
@Frankhamilif you got your Charge 6 directly from Fitbit, they have a 45 day return window. You could return it and then purchase one at the sales price.
11-16-2023 17:44
11-16-2023 17:44
11-16-2023 18:09
11-16-2023 18:09
@Frankhamil when the new one arrives, just set it up as a new device on an existing account to keep your history going forward.
11-16-2023 18:15
11-16-2023 18:15
11-18-2023 16:25
11-18-2023 16:25
It would seem reasonable to return the unopened Fitbit rather than the old one. That way they could resell it. But, I'm afraid that they are serial numbered and it might cause a problem with my refund.
11-18-2023 19:33
11-18-2023 19:33
There are serial numbers, so I'm sure Fitbit would know the difference.
11-19-2023 10:26
11-19-2023 10:26
@Frankhamil You bought a new one. Keep the new one. Fitbit won’t resell the old one as a used device, but Fitbit uses them as refurbished devices for warranty replacements.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.