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Charge 6 Delay in the daily readiness score

9 hours ago - last edited 5 hours ago by Fitbit Moderator

9 hours ago - last edited 5 hours ago by Fitbit Moderator

Lately for one week plus that i am having delayed daily readiness score ie 24 hours.... ie i wont be able to get any score for today, but once by next day, i can view the score. 

This issue just started recently about 1.5 weeks back.

I have restarted , reinstall the apps. and also the yesterday just updated the newest firmware on the charge 6 but still facing the same issue. 

Anyone else having a similar issue as me... 

Thanks

 

Moderator edit: updated subject for clarity

Best Answer
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2 REPLIES 2

5 hours ago

5 hours ago

Hi @magpies14   I've seen one other post in the iOS forum.  What type of phone do you use?  This seems like an app issue to me.  Your Fitbit collects the data. Your app analyzes and displays it.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

4 hours ago

4 hours ago

Hello @magpies14!  Welcome to our community forums! 

Thank you for sharing the details about your daily readiness score that is delayed. I appreciate all the steps you tried before contacting. 

It seems you've tried all the available solutions for this type of problem on your own. So, my best advice from here is to contact technical support. They have the most appropriate resources to help you more thoroughly. 

 

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