03-27-2024 23:39 - last edited on 03-28-2024 12:03 by ManuFitbit
03-27-2024 23:39 - last edited on 03-28-2024 12:03 by ManuFitbit
Hi
i’ve set up the ECG on my app (iPhone) but everytime I try to take a reading on my Charge 6 it says error and asks me to reopen the app. When I do this and try to open the Charge 6 it I get the same thing! I can’t find the answer anywhere as to what is up!
Moderator edit: clarified subject.
Answered! Go to the Best Answer.
03-28-2024 11:45 - edited 03-28-2024 11:45
03-28-2024 11:45 - edited 03-28-2024 11:45
Welcome to the community forums @LimeyCanadian.
Thank you for sharing the inquiry regarding the ECG app. Sorry to know the difficulty.
Please give a try to the following steps:
03-28-2024 11:45 - edited 03-28-2024 11:45
03-28-2024 11:45 - edited 03-28-2024 11:45
Welcome to the community forums @LimeyCanadian.
Thank you for sharing the inquiry regarding the ECG app. Sorry to know the difficulty.
Please give a try to the following steps:
03-31-2024 01:41
03-31-2024 01:41
That’s brilliant it’s got it working,?thank you so much 😊
04-24-2024 15:09
04-24-2024 15:09
I was having the same issue and tried all the below and none of it worked. What did work was turning WiFi off on my phone and then trying again on the Fitbit. It finally found my phone. Stupid, but worked.
04-25-2024 12:28
04-25-2024 12:28
Hello @Faffingabout
I've seen other users report that they had to turn WiFi off on their phone, then back on for their Fitbit to connect with the app. However, this step is not included in the recommended troubleshooting steps.
Thank you for sharing that this worked for you. Your tip may help others dealing with a similar issue.
Rieko | N California USA MBG PE