Charge 6 - Fitbit app won’t reload and won’t let me sign in

[Pocketblair]

I have an Apple phone and a charge six. The app was not syncing so I uninstalled the app now it won’t let me sing back in

Moderator edit: clarified subject.

[ManuFitbit]

Welcome back to the community forums @Pocketblair.

Thank you for sharing the inquiry regarding this difficulty with your Charge 6.

We're aware of an issue impacting various functions with Fitbit and the Fitbit app and are actively looking into it. We will keep you all updated once we rollout a fix. Thanks for your understanding.

[RiekoC · Accepted solution]

Hello @Pocketblair 

There was an outage yesterday (12 Jun 2025) that affected several Google products & services, including Fitbit. The outage was resolved later in the afternoon.

Yesterday's outage might have been a factor causing the syncing problems you were experiencing yesterday.

Did you try syncing again later or today? Please let us know if you were able to complete the sync.