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Charge 6 GPS no longer working after update

‎08-25-2024 09:10

‎08-25-2024 09:10

My Charge 6 updated yesterday. Now the GPS no longer tracks a walk. It is in Dynamic mode. I am using android. I have restarted both my phone and the watch.

I also can no longer delete a walk.

I am very disappointed in the software quality of these products. I should have bought a Garmin.

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2 REPLIES 2

‎08-26-2024 09:27

‎08-26-2024 09:27

Same for my bike ride since the update.

 

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‎08-27-2024 08:06 - last edited on ‎08-30-2024 08:52 by Fitbit Moderator

In response to BuffaloKathy

‎08-27-2024 08:06 - last edited on ‎08-30-2024 08:52 by Fitbit Moderator

I have now tried both internal and phone GPS modes on a walk. They don't work either. I don't know if they worked before the update since I have only used dynamic mode. I'll try a bike ride.

Sadly the touted feature of this update is improved GPS accuracy. Is there a quality department at fitbit? Maybe we are the test department.

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Dynamic mode works on Bike and Run. Still not Walk. It doesn't seem even to try to connect.

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