Charge 6 - How to activate Fitbit premium trial and to get extended warranty

[Ange516]

Just got a new charge 6 to replace my charge 5. How can I get my fitbit premium 6month trial and extended warranty?

Moderator edit: updated subject for clarity

[DavidFitbit · Accepted solution]

Hi @Ange516, welcome to  the Fitbit Community! It's great to have you here!

Let me help you with your Premium activation and the request for an extended warranty.

When you setup your device, the trial subscription that comes with your Charge 6 is automatically activated. If it's not the case, it may be because you already have an active subscription.

If you’re a current Fitbit Premium subscriber, you can start the trial after you cancel your Premium subscription. You’ll find your trial offer for Fitbit Premium in the Fitbit app within 3 days after your current subscription period ends. The cancellation process depends on how you got your active subscription. Did you purchased your subscription on fitbit.com?

In addition, the extended warranty is currently available only un the US while placing the order. If you already placed the order and didn't confirm an extended warranty, it is no way to add it later. Appreciate your understanding.

I wish you a happy sporty 2025!