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Charge 6 - How to claim warranty?

ANSWERED

‎12-10-2024 02:13 - last edited on ‎12-10-2024 08:28 by Fitbit Moderator

‎12-10-2024 02:13 - last edited on ‎12-10-2024 08:28 by Fitbit Moderator

My Fitbit charge 6 stopped working Saturday night. I put it to charge Saturday evening (at that point was 42% the battery) and Sunday morning was not working anymore. I tried to reset, pressed the button 3 times in 8 seconds, changed the charging cable ... nothing. What is next for me? I bought this one new on 20 March. How can I use the warranty? Help, please.

Thank you 

 

Moderator Edit: Clarified subject.

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‎12-10-2024 05:27

‎12-10-2024 05:27

@IleanaC   Please contact Support for more help.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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Best Answer
1 REPLY 1

‎12-10-2024 05:27

‎12-10-2024 05:27

@IleanaC   Please contact Support for more help.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer