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Charge 6 - Infinity band discoloring/fading

ANSWERED

‎04-11-2025 20:03 - last edited on ‎04-13-2025 07:49 by Fitbit Moderator

‎04-11-2025 20:03 - last edited on ‎04-13-2025 07:49 by Fitbit Moderator

I have a charge 6 and my obsidian infinity band is starting to fade on the sides of the band, I have had 2 charge 6 trackers in the same black aluminum/ obsidian color and the bands on  both units have discolored. I have also noticed this on my deep sea sport band.  is there anything I can use to clean it

 

Moderator edit - updated subject for clarity 

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‎04-12-2025 03:15 - edited ‎04-12-2025 04:01

‎04-12-2025 03:15 - edited ‎04-12-2025 04:01

@Beans37   Fitbit specifically says DON'T clean it with things like hand soap, dish soap, hand sanitizer, household cleaners, etc.  Product Care  Use a soap free cleaner like Cetaphil.

Also, Fitbit recommends removing your Fitbit when apply lotion and sunscreen to prevent damage.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

View best answer in original post

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‎04-12-2025 03:15 - edited ‎04-12-2025 04:01

‎04-12-2025 03:15 - edited ‎04-12-2025 04:01

@Beans37   Fitbit specifically says DON'T clean it with things like hand soap, dish soap, hand sanitizer, household cleaners, etc.  Product Care  Use a soap free cleaner like Cetaphil.

Also, Fitbit recommends removing your Fitbit when apply lotion and sunscreen to prevent damage.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer