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Charge 6 - My experience so far

‎06-03-2025 04:04 - last edited on ‎06-03-2025 07:00 by Fitbit Moderator

‎06-03-2025 04:04 - last edited on ‎06-03-2025 07:00 by Fitbit Moderator

I want to sincerely apologize to anyone who bought a charge 6 because I said I loved mine. I got less than 100 days of use out of my charge 6 before the Bluetooth just stopped connecting to the app. Thankfully Fitbit is replacing it for free, but still wtf. Why isn't the charge 6 more reliable than the charge 5 was? I got around 6 months of use out of a charge 5 before it broke or bricked.

Moderator edit: updated subject for clarity

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‎06-03-2025 14:42

‎06-03-2025 14:42

Hi @gonelgo2. Welcome to the community forums. 

Thank you for sharing the information regarding this experience that you had with Charge 5 and 6.

I am sorry for the inconvenience you have faced during this time using your device. Please note that Fitbit products are manufactured following strict quality controls to ensure their durability and effectiveness according to the demands of our customers. However, this does not guarantee that in some cases certain features of the trackers will be affected by causes outside the manufacturer.

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