Charge 6/No stress management score

[juneesca]

Hi, everyone. I have not been getting any stress management scores for the past week. Is anyone else having this problem? If you are, how did you fix it? Thanks for any input!

[AndreaFitbit]

Hi everybody!

Thank you for reporting that stress management isn't working again. Our team is already aware and working on a fix. 

We'll keep you updated with the progress.

[LamiaT]

It isn’t solved… it stopped on my charge 6.

[gdio53]

@LamiaT 

It's down for all users. The team will post updates, so stay tuned.

[Jobu2]

Thanks for letting us know this is a system issue; your proactive post is quite helpful and I’m reassured to know the team is working on a fix.

I noticed it a few days ago, not knowing if the problem was with my phone/ Fitbit or a system issue, I googled to see if others had reported and tried to fix it myself, to no avail- it’s so frustrating when these features don’t work, we have to take time to try to figure it out, fix it ourselves and we don’t know why or what’s happening. Then I got the email notification about your post 😊❤️.
Once the issue is resolved, I’d appreciate some insight (and I think other Fitbit users would too) into why this keeps happening and what Fitbit is doing to resolve it permanently. 
I know for me, that would help me be less frustrated if / when this happens again. 
Would also love on info on any new features in the works. 
Thanks again for letting us know what happening. 

. 

[veryactive]

It also just happened to me. The last 4 or 5 days, no stress management
score!

[gdio53]

Stress management score was back this morning, so issue seems to be fixed.

[AndreaFitbit · Accepted solution]

Hi everyone!

Excellent news! The Stress Management Score issue has been fixed.

Thank you for your patience and have a great day!