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Charge 6 Not able to sync with my phone

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‎04-22-2024 08:35

‎04-22-2024 08:35

I have just received my Charge 6.

We have spent hours trying to get it to sync with my android phone. The phone finds it OK, Bluetooth finds it Ok. However, not matter how many times we try we get stuck in loop of putting in the 4 digit code and then it saying Try Again, we have tried again all day following the instructions. We have removed and reinstalled the Fitbit App several times, still doesn't work. we have rebooted the phone, still doesn't work.

Help...is it a dud!

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