02-28-2024 11:34
02-28-2024 11:34
Just randomly after I took my Charge 6 from the charger, the display would not zurn on anymore. I get vibratiom feedback when pressing the side button, and the heart rate sensor lights are flickering too.
The reset method with pressing the button 3 times on the cable has the effect, that the clock seems to restart. But on restarting I only see the fitbit logo and the screen turns black again.
Are there more sophisticated reset methods or is my device broken (after not even 6 months)?
02-29-2024 01:39
02-29-2024 01:39
My screen went blank too yesterday
02-29-2024 09:08 - edited 02-29-2024 09:08
02-29-2024 09:08 - edited 02-29-2024 09:08
Welcome to the forums @MrSporty @Mydogprince
Thank you for taking the time to share the experience with your Charge 6 and for trying to fix it on your own. Sorry to know the difficulty with the tracker.
Please, make sure to restart the device as described in the help article: How do I restart my Fitbit device? and try to sync your device with the Fitbit app. If in any case you see issues to sync, please see this article: Why won't my Fitbit device sync?
In addition, change your clock face as indicated here: How do I change the clock face on my Fitbit device?
03-03-2024 13:13
03-03-2024 13:13
Hi @ManuFitbit
thanks for the advice, but as stated already above the display is dead and the three times bitton pressing apporach does trogger a restart, but doea not turn on the screen.
I cannot sync the watch, as I disconnected it previously from my fitbit account in the app.
I cannot reconnect, since the display is obviously dead and I have to give the 4 digits code shown on the watches display to connect the watch again.
Any more tips here?