Charge 6 Readiness Score don't match with app

[GoBos]

Hi,

I have a Charge 6 that is currently running on the latest firmware (Ver 20001.210.26). My Fitbit iOS app is running version 4.26.1. Despite the fact that both tracker and app is running the latest software there is a big discrepancy in Daily Readiness Score between the two as you can see on the photos. As you can see the app in my phone shows a Daily readiness score of 98 and my Charge 6 shows 31.

How can this be what all the other metrics in perfect sync between tracker and app?

 

Moderator Edit: Clarified subject

[LizzyFitbit · Accepted solution]

Hi there, @GoBos.

Thanks for sharing these pictures, and making sure to keep the Fitbit app and your Charge 6 updated. I understand how your thoughts on this and let me share with you that this issue has been escalated to our team so they can work on a resolution for all our members.

Your feedback is appreciated and I'll update this thread as soon as I have more information to share.

[GoBos]

Hi,

Many thanks, much appreciated. I believe that the Daily Readiness Score value on the tracker most likely represents the true readiness score for me as i was somewhat sick that day.

Now I found another possible bug in the app. As you can see in the first screenshot it say that all my numbers, 5 out of 5, are within my personal ranges but when i open the detailed screen, the second photo, my respiratory rate is above my personal ranges.

Best regards

//Göran Bostedt

[GoBos]

Hi,

Any news concerning solving the much annoying possible bug in the Fitbit iOS app?

Regards

//Göran

[LizzyFitbit]

Hi there @GoBos.

Thanks for the screenshot and the additional information. In regards to the Health Metrics, this has been reported to our team and while we don't have a time frame, we'll keep our team informed of the impact to you and other members.

About the issue with the readiness score, I'd like to share with you that our team is still releasing this feature to all our members. While some mentioned it was fixed, please wait a few more days until it's fully released so you can see the fix reflected on the Fitbit app. I appreciate your patience and I'll update this thread as soon as we have news to share.