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Charge 6 - Sleep data not recorded during trip

I am using Charge 6 currently. 
It all went well until I went to China for vacation from 14th Jan. to 24th Feb. 2025.
All these periods I have worn my Fitbit but was not able to see the sleep data of all these periods. I saw that happen when I was in China and have tried several times to figure it out but could not. I thought once I am back in  The Netherlands I would be able to see those data again.
Unfortunately it was not the case. Till now  am not able to synchronise the sleep data of that periods. 
Does any of you have experience with it? Thanks. 
 

Moderator edit: updated subject for clarity

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3 REPLIES 3

Hello @quillettes 

Fitbit devices typically maintain tracked data for up to 7 days. Since your trip was several months ago, as far as I know, there's no way to recover your sleep data from that time.

Rieko | N California USA MBG PE

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Thank you for the information. But I still can see my data from years ago,
how can it be that he would only provide 1 week data tracking? I do not
understand it?
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Hi @quillettes   Fitbits store the last seven days of detailed data an thirty days of basic data.  Can you please clarify something?  Were you able to sync your Fitbit while you were in China?  Was it syncing correctly while you were in China?

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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