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Charge 6 - Won't sync

‎06-08-2025 08:10 - last edited on ‎06-08-2025 09:53 by Fitbit Moderator

‎06-08-2025 08:10 - last edited on ‎06-08-2025 09:53 by Fitbit Moderator

My Fitbit charge won't sync to my phone 

 

Moderator edit - updated subject for clarity 

Best Answer
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1 REPLY 1

‎06-08-2025 09:52

‎06-08-2025 09:52

Hi @Tifferb83 and warm welcome to the Community! 
Thank you for your message. I'm sorry to hear that your Charge 6 is not syncing to your phone. 

This is not the experience we want for our customers, and I understand your feelings about this situation. 

May I suggest you to read and follow the steps listed in the following help article? Why won't my Fitbit device sync?

It's always useful to verify that your Fitbit app is up-to-date. To do so, please check the following help article: How do I update the Fitbit app?

Visit our Discussions board where you can share your experiences, meet people and create new topics.Si ma réponse vous a plu, merci de me féliciter. Si votre question a trouvé une réponse, acceptez la solution.If you liked my answer, give me a Kudo. If your question was answered, accept the solution.FR-EN-SPA.

Best Answer