Charge 6 battery draining fast

[cheebai73]

The battery of my charge 6 (less than 1 year old) started draining really quickly, within 4-5 hours of fully recharging, about 3 days ago. What can I do?

Moderator Edit: Clarified subject

[LizzyFitbit]

Welcome to the community forums, @cheebai73.

Thanks for letting me know about your Charge 6. As with any other electronic device, the battery will depend on how often certain features are used. If you use built-in GPS continuously, your Charge 6 battery life will be up to 5 hours. The battery will also be impacted if you turn Always-On display or when tracking SpO2 data.

With this in mind, I'd recommend following the tips to maximize the battery life described in this help article and monitor your tracker's behavior in the next few days.

[cheebai73]

Thanks.

Internal GPS and SpO2 monitoring have been off several days and I have never used always-on. However the problem still persists. It was all good
until about a week ago when it started to drain really fast. (Before the battery problems started, I used dynamic GPS and monitored SpO2 and it lasted several days). I've tried restarting and did a factory reset several days ago.

[LizzyFitbit]

Hi there, @cheebai73.

Thanks for sharing additional details, and taking the time to troubleshoot your Charge 6. Because the battery is still not lasting after exhausting our tips, I'd like to get you connected with our Support team. I’m sharing a link to a form for you to fill out with so we can look into this further. I’ll keep an eye out for your response specifically, so please let me know once you’ve filled it out.

[cheebai73]

Thanks! I've submitted the request using the link provided. Thanks for your help.