Charge 6 battery draining too quick

[IsabelleC-K]

I received my new charge 6 last Thursday - I’ve taken it on a walking holiday in Spain (the Camino de Santiago) - day 1 of walking I started with 60% battery and after only 3 miles of walking the battery completely died. What do I need to do to make the battery last? The only reason I got a Fitbit was because of the claimed battery life. 

[Stationary_R]

@IsabelleC-K  Mine is lasting a lot longer than that. I did charge it up to full when I got it last Tuesday (6 days ago). Try fully charging it. If it still drains that fast, I would say it's defective.

[RiekoC]

Hello @IsabelleC-K 

You might have some features turned on that drain the battery more quickly. In addition to @Stationary_R  suggestion, you might want to check out this page  How to extend my Fitbit's battery life (<-- click link) for tips on which features to turn off so your device lasts longer. 

[ziad993]

I am having the same problem... and not sure how to reach Fitbit Customer service.  

Very sad... where Fitbit used to be and where it got to.  I am moving to amazfit band 7... 

been with Fitbit since 2009... got all my family into it. now I have to switch