10-30-2024
13:57
- last edited on
11-02-2024
07:27
by
FatimaFitbit
10-30-2024
13:57
- last edited on
11-02-2024
07:27
by
FatimaFitbit
Bought CHarge 6 in April 2024. It is now end of October 2024; the side button no longer works and the fitbit has just started to drain the fully charged battery in 12 hours. (I had a similar battery problem with my charge 5 which is why I purchased charge 6.) I have removed SPo app, and several others, taking care to uninstall and choose appropriate clock face. Notifications are turned off. I have restarted several times as well as restoring factory settings. Noothing seems to make a difference. I am at a loss as to what to do. Very disappointed with this product.
Moderator Edit: Clarified subject
11-02-2024 05:06
11-02-2024 05:06
Hello @Jools2024 and welcome to the Community. Please contact Support for more help. You might be eligible for a warranty replacement.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
11-02-2024 08:47
11-02-2024 08:47
Thanks LZeeW, the watch is in warranty and Ive shipped it back for repair/replacement.