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Charge 6 battery short life after update

‎01-30-2024 17:14 - last edited on ‎01-31-2024 04:45 by Fitbit Moderator

‎01-30-2024 17:14 - last edited on ‎01-31-2024 04:45 by Fitbit Moderator

Brand new (2 days old) charge 6 with setup, it updated and now it will not hold a charge more than 15 minutes

 

Moderator edit: edited title to clarity

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‎01-31-2024 04:52

‎01-31-2024 04:52

Welcome to the community, @Luckyestes, thanks for the heads up with this situation about the state of your Charge 6 battery after the update.

I've checked in the system and yeah I can see some irregularities in the past days with it, but there's no specific reason for that.

I recommend you to restart your Charge 6 and also follow the tips on how to extend the battery life. Once you've done this, let me know how it goes.

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