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Charge 6 black display

‎12-21-2024 05:23

‎12-21-2024 05:23

Once again, I have a black screen on my Charge 6 display. I’ve done all the troubleshooting. Bought it in 06/2024; black screen and replaced in 09/2024. It appears they only last 3 months. I’m a long time Fitbit customer. Very unhappy

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‎12-21-2024 06:45 - edited ‎12-21-2024 06:45

‎12-21-2024 06:45 - edited ‎12-21-2024 06:45

Welcome to the Fitbit Community, @Marmar8743. I'm sorry to hear that your replacement Charge 6 has a black screen. Thank you for letting us know about the information about your tracker.

I understand how frustrating this could be and noticed that you already got in touch with our Support Team. I'm sure they'll take good care of you. 

Happy holidays!

Andrea | Community Moderator, Fitbitp>

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Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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