Charge 6 blank screen after a swim

[Penflo55]

My charge 6 screen has gone blank after setting it for a swim activity. I have repeatedly tried double tapping, pressing and holding the button on the side of the device for 10 seconds, resetting by pressing the button on the charger 3 times within 8 seconds and uninstalling and reinstalling the app. On several occasions the device has vibrated once but nothing has shown up on the screen. If I put the device on my wrist and remove it I see a green flashing light on the back of the device. Any suggestions other than get it replaced? 

[RiekoC]

Hello @Penflo55 , @Lies06 

You might still have the Water Lock feature still turned on. 

I found that I had to tap very firmly on the display with some force to turn off the Water Lock feature. Please give this a try and let us know if you were able to restore your display.

[Penflo55]

Hi, thanks for the suggestion. Yes I tried this and had other people try too. No luck sadly. I think I will have to get it replaced. 

Sent from my phone

[AndreaFitbit]

Welcome to the Fitbit Community, @Penflo55. I'm sorry to hear that your Charge 6 display got blank after a swim. I'll be happy to assist.

Could you please try the steps of help article: Why isn't my Fitbit device's battery charging? in order  to see  if your tracker charges.

Thank you for your advise and assistance @RiekoC.