04-02-2026
09:57
- last edited on
04-02-2026
10:58
by
MaCrisGBFitbit
04-02-2026
09:57
- last edited on
04-02-2026
10:58
by
MaCrisGBFitbit
First the clock face disappeared off my Fitbit and then the other other apps disappeared off the Fitbit. My phone said it needed an update. It wouldn't update, it was no longer paired with my phone, I tried re-pairing it. It won't re-pair with my phone. I tried resetting via the charger but that won't work. Other than when charging, this is the only display my Fitbit now has..
Moderator edit: updated subject for clarity
Best Answer04-02-2026 11:16
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
04-02-2026 11:16
Hi @Becktastic ! It’s great to have you on board!
Thank you for sharing with us the details about this situation. I appreciate all the information provided.
This type of message appears when a clock face change is suggested, since you have unpaired your watch from the app. Please follow the steps in this link to re-pair it: Why can't I set up my Fitbit device? Once paired, you will be able to change your clock face.
Best Answer04-03-2026 11:54
04-03-2026 11:54
My phone's not even finding the charge 6 to pair it.