Charge 6 dies during sports activities and has 12+% when I plug it back in to charge :(

[MegsterR]

Charge 6 completely dies during sports activities (eg I start a hike at 40% and I'm walking for an hour or two, or cycling for an hour then the battery cuts out, the screen goes completely black) and then it has 12+% as soon as I plug it back in to charge 😞 how do I fix this so my watch stops cutting out during activities?

[RiekoC]

Hello @MegsterR 

If you're using the internal Charge 6 GPS during your hikes, walks, cycling, that will drain the battery faster. This help page explains the Charge 6 GPS modes (<-- click link). 

[MegsterR]

Thanks - I will try - but that doesn't explain why my device cuts out and
then when I plug it in, to charge, the charge jumps immediately from a
blank screen to 12% (sometimes 25%!)

[ManuFitbit]

Welcome to the community forums @MegsterR. 

Thank you for taking the time to share with us this information regarding the difficulty with your Charge 6.

As indicate by @RiekoC the battery life will decrease if you use GPS or another feature while it's on. This will cause your device to shut down more quickly.

Please take a look at the following help article: Extend your Fitbit device's battery life.