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Charge 6 doesn't get a consistent heart rate

‎12-02-2023 11:57 - last edited on ‎12-14-2024 09:16 by Fitbit Moderator

‎12-02-2023 11:57 - last edited on ‎12-14-2024 09:16 by Fitbit Moderator

Could not get consistent heart rate and, as a result, only got simplified sleep details, no sleep score

 

Moderator Edit: Clarified subject

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‎12-02-2023 13:12

‎12-02-2023 13:12

Hello @pabkon 

Sorry to see you're having issues with getting a sleep score on your Charge 6. 

Please let us know what steps you've tried so far to fix your issue. 

If you haven't already done so, a recommended troubleshooting step is to restart your device. You can do this from the Charge 6 Settings menu or by using the charging cable that came with your device. If you would like instructions, see page 53 in the Charge 6 manual (<-- click link). 

Rieko | N California USA MBG PE

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