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Charge 6 doesn't receive notifications

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‎11-19-2023 03:40 - last edited on ‎06-21-2025 09:01 by Fitbit Moderator

‎11-19-2023 03:40 - last edited on ‎06-21-2025 09:01 by Fitbit Moderator

Not only has it stopped receiving email and text notifications,  it also will not link up with my normal app. It used to work. Then it just stopped for no apparent reason.


Moderator Edit: Clarified subject

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‎11-20-2023 17:29

‎11-20-2023 17:29

Alright, so I have a few thoughts, but first let me answer the last question with a question: what "normal" app?  Do you mean the Fitbit app on your phone or some other app?

Second, you need to log into the Fitbit app and go to your Account Settings.  Make sure that you have notifications enabled for texts, calls, emails, or any other type of notifications you want to recieve.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
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