01-03-2024 05:00
01-03-2024 05:00
I have bought a charge 6 for my daughter, as she is too old for any of the children’s Ace’s. When I go to set up her watch I’m only offered the option of connecting Ace 1-3 and can’t seem to connect the Charge 6? How do I go about this
Answered! Go to the Best Answer.
01-03-2024 06:14
01-03-2024 06:14
Hello @TomW79 and welcome to the Community. Is you daughter on a Google Family Link account? Your daughter needs her own Google account and can't be on a supervised Google account. Another parent also pointed out that they had to wait 24 hours after removing their child from the Family Link -- then they could set up the Fitbit.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
01-03-2024 05:08
01-03-2024 05:08
Just to add she is 15
01-03-2024 06:14
01-03-2024 06:14
Hello @TomW79 and welcome to the Community. Is you daughter on a Google Family Link account? Your daughter needs her own Google account and can't be on a supervised Google account. Another parent also pointed out that they had to wait 24 hours after removing their child from the Family Link -- then they could set up the Fitbit.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.