10-28-2025
07:21
- last edited on
10-28-2025
15:55
by
ManuFitbit
10-28-2025
07:21
- last edited on
10-28-2025
15:55
by
ManuFitbit
Overnight my Fitbit got disconnected to my phone. Have tried pairing today and keeps saying there is an error and won't connect. Tried restarting phone still nothing.
Moderator edit: clarified subject.
Best Answer10-28-2025 12:17
Gold Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
10-28-2025 12:17
Hello @Salvatore54
Have you tried uninstalling, then re-installing the Fitbit app on your phone? Then try to add your Charge 6 as if it was a new device.
Rieko | N California USA MBG PE
Best Answer10-28-2025 15:32
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
10-28-2025 15:32
It's good to see you participating in the forums @Salvatore54.
Thank you for letting us know the information about this difficulty with your Charge 6.
I'm not sure if you are still having this issue.
Please try to set up your tracker as a new device:
Best Answer