Charge 6 is not accurately tracking mileage

[bon52]

My charge 6 suddenly stopped accurately tracking my miles.  One daily walking exercise I do is 3.3 miles.  However doing it today it recorded 2.1 miles.  Have reset Fitbit, this does not make sense.  As soon as I leave I tap walk on Exercise to begin and end when I get home.  Is there something else I need to do?  Thanks 

[RiekoC]

Hello @bon52 

It looks like your walk was recorded as km instead of miles: 3.3 km = 2.05 mi

Is this a new problem that you just recently started seeing? Have you had a chance to check the Fitbit settings to see if your distance units got switched to km?

• Tap on your picture in the upper right of the Today page in the Fitbit app
• Tap on Fitbit settings in the menu that opens
• Tap on Date, time, & units under App settings
• Confirm that Length shows Feet, Miles. If it doesn't, tap on it to change the units.

Please let us know if you're still seeing the problem after checking your Length units.