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Charge 6 is not receiving notifications

I have tried all the troubleshooting tips and I still do not receive notifications on my Fitbit. 

Moderator Edit: Clarified subject

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Hi there, @Winkh. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Charge 6 has stopped receiving notifications. I understand your concern, I will do my best to help you with this!

To better assist you, may I know what are the notifications you're missing? What were the troubleshooting steps you try? Is your Charge 6 a brand new? Did you properly set up your notifications? Please confirm that you've tried all troubleshooting steps provided in this help article Troubleshooting quick tips for iPhones and or Why are notifications delayed or missing?

Maria | Community Moderator, Fitbit


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