11-19-2025
00:52
- last edited on
11-22-2025
09:43
by
AndreaFitbit
11-19-2025
00:52
- last edited on
11-22-2025
09:43
by
AndreaFitbit
I've had my charge 6 for 1 year now, now i have to replace it for the second time withing a year.
First time due to waterdamage, now all of a sudden after a flight it won't start again.
Chose a different model.
Moderator Edit: Clarified subject.
Answered! Go to the Best Answer.
Best Answer11-19-2025 05:29
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
11-19-2025 05:29
Hello @Orlinm! It’s nice to see you here!
Thanks so much for sharing your situation.
I've verified that you're already in contact with technical support via email. My best suggestion is that you continue the process with them directly, as they have better tools to help you with this situation.
I'd like to invite you to visit our Health & Wellness board where you can share your experiences, meet people and create new topics.
11-19-2025 05:29
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
11-19-2025 05:29
Hello @Orlinm! It’s nice to see you here!
Thanks so much for sharing your situation.
I've verified that you're already in contact with technical support via email. My best suggestion is that you continue the process with them directly, as they have better tools to help you with this situation.
I'd like to invite you to visit our Health & Wellness board where you can share your experiences, meet people and create new topics.