Charge 6 issue

[martacarl]

So, literally, today I got one from the Facebook marketplace like new, barely used.

AND I KNOW that maybe all these issues are caused by the FB marketplace, but I really want to actually try and solve this before trying to return it.

I had checked my watch before going into the shower, it was working fine, took it off, placed it on my bed, and showered. When I came out, it wouldn't turn on. But when I click the button it vibrates, just the screen is black. I plug it in, and not even the charge screen is showing. I check my phone, it says it needs an update, but it can't do it because it's disconnected.

I go online, check all the troubleshooting guides, and using the charging cable, I do the thing where you disconnect it three times in 8 seconds to hard reset it, and the fit bit logo sometimes shows up for a second, then it's gone and back to being black screen. Sometimes it just vibrates and nothing shows. Sometimes I see the charges screen for a second, then it's gone.

How do i fix this, is it just cooked???

[MaCrisGBFitbit]

Hi @martacarl !  Welcome to our community forums!

I'm sorry to hear that your Charge 6 is not working well. I appreciate all the steps you already tried. 

I suggest you clean the charging pins on your watch and charging cable following the instructions below: How do I clean my Fitbit device?

Since you tried to restart please go to your app and change the clock face.