Charge 6 no longer shows sleep stages

[Peaceout2u]

My phone no longer shows sleep stages only sleep patterns and I've change my sleeping position and still no data..? mom

Moderator edit: clarified subject.

[RiekoC]

Hello @Peaceout2u 

Have you had a chance to restart your Charge 6? That's usually the first troubleshooting step to try.

Are you having issues with your Charge 6 tracking any other data?

[ManuFitbit]

Hi @Peaceout2u. A warm welcome to the forums. 

Thank you for sharing the details regarding the situation experienced with your Charge 6. Sorry to know about it. 

In addition to the information provided by @RiekoC, please take into consideration that there are a few scenarios where you might see your sleep pattern (which shows your time asleep, restless, and awake) instead of sleep stages:

• If you slept in a position that prevented your device from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your device higher on your wrist (about 2-3 finger widths above your wrist bone). The band should feel secure but not too tight.
• If you used the Begin Sleep Now option in the Fitbit app (instead of simply wearing your device to bed). For more information on automatic sleep tracking, see How do I track my sleep?
• If you slept for less than 3 hours.
• If your device’s battery is critically low.

And since the sleep stages depend on the heart rate information, I would also recommend following all the instructions in this article to improve the accuracy of heart rate information: What factors can affect my heart-rate reading on my Fitbit device?

Thanks @RiekoC for your help.