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Charge 6 not calculating steps properly

‎04-23-2024 14:43

‎04-23-2024 14:43

I’ve recently got the new Fitbit 6 and I’m running the same time and distance as I usually would yet my speed and distance is less. 

I am tall and have checked my height measurements are still in the app which they are.

Can anyone explain the discrepancy?

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1 REPLY 1

‎04-24-2024 03:11

‎04-24-2024 03:11

Welcome to the Fitbit community, @Ashaannie!

To improve accuracy on distances traveled while doing a walking or running exercise, Fitbit uses your stride length. Distance then is calculated as Steps x Stride Length.

You can have your stride length set either automatically by using GPS for a period of time, or you set it manually as mentioned here:

Screenshot 2024-04-24 121004.png

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Versa 4, Charge 6, Aria, Aria 2
Best Answer