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Charge 6 not playing music on YouTube

‎12-18-2024 06:46 - last edited on ‎12-18-2024 07:26 by Fitbit Moderator

‎12-18-2024 06:46 - last edited on ‎12-18-2024 07:26 by Fitbit Moderator

I just got the Charge 6 and want to get the most out of it. I normally use Apple Music but I have YT Premium so i figured this wouldn’t be a problem. After connecting everything, every time I press play on my fitbit all I get is “Something went wrong” and haven’t been able to control it once. Are there any fixes for this? Am I doing something wrong? Thanks!

https://omegle.onl/ vshare
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‎12-18-2024 07:22 - edited ‎12-18-2024 07:24

‎12-18-2024 07:22 - edited ‎12-18-2024 07:24

 

Hey there @colukgo2, welcome to the Fitbit Community.

I really appreciate you taking the time to share this situation with us. I'll be glad to help.

The most common reason for this issue is that your device is not compatible with the app. To confirm your phone supports this feature, refer to Fitbit Compatible Devices. 

You can also take a look to this article that shows all the requiere steps to troubleshoot your device: Control music with my Fitbit device: Troubleshooting

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