Charge 6 not recording sleep

[Drew_Snr]

I spent over 16 hours in bed yesterday, for which I would have slept at least 13 hours. 

Fitbit 6 only recorded just over three and a half hours of sleep and only one out of five metrics.

Moderator Edit: Clarified subject and word choice.

[Amy11Fitbit]

Hi @Drew_Snr, welcome to our community forums!

Thank you so much for bringing this to my attention. I'm really sorry to hear that your Charge 6 isn't tracking your sleep time accurately, I can totally understand how frustrating that must be. I'll do my best to help you figure this out.

To make sure that your Charge 6 is tracking your sleep data and times accurately, let's check the following:

• Please check if your sleep setting is set to Sensitive. If it is, change it to Normal. For instructions, see this article.
• For accurate sleep tracking, I recommend wearing your device higher on your wrist (about 2-3 finger widths above your wrist bone). The band should feel secure but not too tight. For additional tips check here.
• You can adjust a sleep session’s start or end time. This article will show you how.

[Drew_Snr]

Thanks, i adjusted the setting to sensitive. The other things you mentioned i already do. 

Let's see what happens.